ZCC

Zurich Capability Center is currently in the process of expanding our Contingent Workforce & Supplier Governance team

and is seeking an:

Operations Consultant

who will support the program for North America while interfacing enterprise wide.

This team is structured within Advanced Technology & Operations Transformation of the Operations & Technology organization.

Responsibilities:

As an Operations Consultant, you are responsible for building and maintaining relationships with Engagement Managers and Contract Owners while supporting the end-to-end third-party governance

and Contingent Workforce processes Statements of Work management.

Support the day-to-day program operational tasks may include:

Review and manage Statements of Work by partnering with project managers, suppliers, VMO, Procurement, and other stakeholders throughout the Services Procurement lifecycle. Review Statements of Work for accuracy, completeness, and alignment with master agreements, program requirements, and approved rate cards. Monitor Statements of Work through the approval process,



proactively identifying delays, resolving issues, and driving timely completion. Identify and drive cost savings opportunities within the contingent workforce and supplier governance program through rate validation, process discipline, and supplier engagement. The end-to-end requisition process of contingent workers by partnering with the Zurich engagement manager to get a full understanding of position requirements and effectively translating for suppliers. Support contingent workers, suppliers, and engagement managers with ongoing maintenance of contingent workers including timesheets, performance discussions with suppliers, contingent worker issues, etc. Complete ad hoc and recurring operational reports through the Beeline vendor management system or the OneTrust third-party governance tool to ensure data accuracy, program visibility, and leadership reporting needs are met. Provide constant interac

📌 Operations Consultant (Ciudad de México)
🏢 Zurich Insurance
📍 Ciudad de México