29 ago
|
Learntastic
|
México
29 ago
Learntastic
México
LearnTastic is looking for an organized, proactive, and detail-oriented Sales Support Specialist to support our Sales team in managing leads, customer accounts, sales operations, and administrative activities. The idóneo candidate will help ensure that sales processes run efficiently while maintaining a high standard of customer service and data accuracy.
The Sales Support Specialist will work closely with sales representatives, account managers, and internal teams to coordinate customer requests, track sales activities, prepare reports, process orders, and support the overall performance of the Sales team.
Responsibilities:
Provide day-to-day administrative and operational support to the Sales team.
Respond to customer inquiries through email, phone, and other communication channels in a timely and professional manner.
Schedule customer meetings, sales appointments, demonstrations, and conferences.
Track and maintain sales leads, opportunities, customer accounts, and sales activities.
Compile daily and periodic sales reports, performance metrics, and sales data.
Coordinate lead distribution and follow-up activities with sales representatives.
Monitor sales performance indicators and assist in identifying trends, gaps, and opportunities.
Support account managers and sales representatives with customer follow-ups, quotations, proposals, and sales documentation.
Create and process customer orders accurately and within required timelines.
Coordinate rush orders and follow up on pending orders and customer requests.
Maintain accurate and up-to-date customer account information.
Assist customers with order-related, account-related, and general service inquiries.
Coordinate with internal teams to resolve customer issues and ensure timely solutions.
Perform accurate data entry for sales figures, customer information, metrics, and other business data.
Maintain organized and accessible sales records, files, reports, and documentation.
Assist with analyzing sales trends and pr
📌 Sales Support Specialist (México)
🏢 Learntastic
📍 México