We Could Use Someone Like You in Our Crew.
Are you a gamer who is passionate about delivering exceptional customer service to other gamers? Are you eager to network with talented professionals on one of the most well-known gaming brands? We're seeking dedicated, customer-focused individuals to join our dynamic talent network of Ticket Customer Support Mods
Project Hours (All Times Pacific):
4:00 AM - 7:00 PM PT(Monday - Sunday)
9:30 AM - 1:00 PM PT REQUIRED
Please note: Times are subject to change based on specific client needs.
Commitment:
Self-schedule 20 hours per week. 7 of those 20 hours must be self scheduled on weekends (Saturday and/or Sunday) within the required time slot.
What Are We Looking For:
A person with a great personality and team player attitude
Comes to work ready to go and fully committed to surpassing expectations
Has a knack for solving problems quickly and efficiently
Fast learner, quick to adapt to change, understands how to navigate complexities, and is unafraid to speak up and share valuable insights
Customer-friendly demeanor with a adaptable attitude




Reliable, trustworthy, and dependable
Experience with high volume customer service
Experience and fluency in English writing
Advanced typing skills - minimum 40 wpm
Experience with web-based research
Experience working with company escalation policy
Workspace Requirements
To be considered for this opportunity, you must have:
A dedicated desktop or laptop computer running Windows 11 or later
At least 16 GB of RAM
One of the following processors or newer:
Intel: 13th Gen Intel Core or Intel Core Ultra
AMD: Ryzen 7000 Series or Ryzen 8000 Series
Dual monitors
A reliable, high-speed internet connection with a minimum download speed of 40 Mbps
A high-quality headset with a noise-canceling microphone
A quiet, distraction-free workspace suitable for handling customer calls
Willingness to install required ModSquad security software and enable two-factor authentication (2FA) on both your computer and

📌 Remote Customer Support (México)
🏢 Modsquad
📍 México