We are looking for a Renewal Account Manager to join our Renewal Sales Team in Mexico City. This is an exciting opportunity to work with a diverse portfolio of products supporting academic, government, and higher education research institutions. The team consists of highly motivated and collaborative professionals and reports to the Sr. Manager, Renewal Sales. You'll have the opportunity to build relationships with professors, deans, vice provosts, and other key decision-makers while driving customer retention, renewal growth, and expansion opportunities. If you have experience in subscription-based sales, customer relationship management, and renewal strategies, we'd love to hear from you.
About You – Experience, Education, Skills, and Accomplishments
Bachelor's Degree or equivalent combination of education and relevant professional experience.
Minimum of 5 years of relevant sales, account management, or renewal sales experience with a proven track record of managing customer relationships and achieving sales targets.
It Would Be Great If You Also Have...
Experience within academic,



government, higher education, research, publishing, or information services sectors.
Experience managing subscription-based products and renewal portfolios.
Knowledge of customer retention strategies and contract renewal processes.
Experience partnering with external vendors throughout the sales cycle.
Additional education in business, sales, marketing, or a related field.
What Will You Be Doing in This Role?
Engage customers to identify renewal opportunities, understand their needs, and provide exceptional support.
Utilize product expertise to communicate value-added solutions that drive renewal and expansion opportunities.
Build and maintain strong customer relationships to ensure satisfaction, loyalty, and long-term partnerships.
Develop and execute renewal sales strategies aligned with business objectives.
Create, update, and analyze subscription, contract, and renewal performance r

📌 Renewals Account Manager (Ciudad de México)
🏢 Clarivate
📍 Ciudad de México