TCS is seeking Microsoft 365 SME to lead the administration, optimization, security, and adoption of Microsoft 365 services across the enterprise.
The Microsoft 365 SME candidate will collaborate with Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and Entra ID.
Work modality: Hybrid
(Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 3 day per week).
Key Responsibilities:
Microsoft 365 Administration
- Administer and manage Microsoft 365 tenant services and configurations.
- Ensure availability, performance, security, and operational excellence of Microsoft 365 platforms.
- Manage Microsoft 365 licensing, subscriptions, and service provisioning.
- Lead Microsoft 365 platform upgrades, enhancements, and transformation initiatives.
- Monitor service health and proactively address risks and issues.

Exchange Online Administration
- Administer Exchange Online and hybrid messaging environments.
- Manage mailboxes, shared mailboxes, distribution groups, and resource mailboxes.




- Configure and troubleshoot mail flow, connectors, transport rules, and retention policies.
- Support email migration, archiving, and compliance requirements.
- Resolve complex mail delivery and Outlook-related issues.

Microsoft Teams Administration
- Configure and manage Teams policies, governance, voice, and collaboration settings.
- Support Teams meetings, webinars, calling plans, and Teams Rooms solutions.
- Troubleshoot Teams client, voice, video, and collaboration issues.
- Define Teams' governance and adoption of the best practices.

SharePoint Online & OneDrive
- Administer SharePoint Online and OneDrive environments.
- Manage site collections, permissions, storage, governance, and sharing policies.
- Support migration and modernization initiatives.
- Ensure secure document management and collaboration capabilities.
- Troubleshot SharePoint and OneDrive performance and access-related issues.

📌 Microsoft 365 (Ciudad de México)
🏢 Tata Consultancy Services
📍 Ciudad de México