Are you a sharp, bilingual professional who loves interacting with people but also enjoys analytical, detail-oriented problem-solving?
Snapscale has been partnering with premium U.S. medical clinics since 2017. Our Mérida Delivery Center is expanding, and we are looking for versatile, high-caliber talent to take on a dynamic dual-focus role that sits at the center of U.S. healthcare operations.
The Dynamic of the Dual Role:
This is not a repetitive, single-task job. Your day will be split between two critical skill sets:
1. Patient Care & Communications (Interpersonal Focus):
• Act as the warm, professional voice of U.S. concierge medical clinics.
• Handle inbound inquiries and conduct proactive outreach for patient scheduling, onboarding, and intake.
• Overcome patient hesitations with empathy and clear, confident communication.
• Premium paid training mapping out both patient psychology and U.S. insurance systems.
• A collaborative, high-energy local office hub with performance-based hybrid/remote roadmaps after 12 months.
• Genuine career scaling within a fast-growing international operations firm.
*Note: This is an administrative operations role. If you are seeking a clinical practitioner track (doctor, therapist), this position will not align with your goals.*