Benefits Administrator / HR Operations Specialist
? Puebla, México | Hybrid (4 days Home Office / 1 day On-site)

Join Our Team
Are you passionate about employee benefits, HR operations, and delivering an exceptional employee experience? We are looking for a Benefits Administrator / HR Operations Specialist to support the administration of U.S. benefit programs, payroll coordination, employee support, and HR data management within a dynamic integral environment.

What You'll Do
Administer U.S. employee benefit plans and enrollment processes.
Ensure accurate benefit deductions and payroll coordination.
Support employees with benefits, leave, and HR-related inquiries.
Maintain employee records and HRIS data integrity.
Coordinate with benefit vendors and external providers.
Assist with leave administration and employee case management.
Support U.S. mobility and immigration-related processes.
Perform audits, reconciliations, and reporting activities.
Contribute to process improvements and compliance initiatives.

What We're Looking For
2+ years of experience in Benefits Administration,



HR Operations, Payroll, or Shared Services.
Advanced English (written and spoken).
Experience working with HRIS and payroll systems.
Strong customer service and problem-solving abilities.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Basic knowledge of payroll and immigration processes.

Preferred Qualifications
Workday Benefits experience.
Open Enrollment support.
Leave Administration and COBRA knowledge.
Reporting and data analysis experience.
Experience working in multinational organizations.

Systems Experience
Workday
ADP
UKG
SuccessFactors
Microsoft Excel
Case Management/Ticketing Systems
Benefits Enrollment Platforms

What Success Looks Like
✔ Accurate benefits enrollment administration
✔ Excellent employee support experience
✔ Strong payroll deduction accuracy
✔ Timely resolution of employee cases
✔ High-q

📌 Benefits & Payroll  Specialist (Heroica Puebla de Zaragoza)
🏢 Lonza
📍 Heroica Puebla de Zaragoza