WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.

You will be joining the Automation Operations Centre within WPP's Enterprise Technology, Automation & AI department. This is a pivotal time for us as we're building a dedicated, in-house team to deliver, manage, monitor, and optimize our growing portfolio of automation solutions. This team is at the forefront of our digital transformation, ensuring the seamless operation and continuous improvement of critical automation capabilities across WPP globally You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation program.

Reporting to the AI & Automation Product Manager and AAI Team Lead, you will be in charge of a dedicated crew of developers and testers delivering our existing automation products to new markets. You will ensure that product implementations are configured, adapted, and extended to meet local needs while maintaining global standards. The AOC is chartered to develop and delivery automation products,



support global automation products or projects delivered by Automation delivery teams from around WPP.

Are you a proactive and detail-oriented individual with a passion for technology and a strong desire to lead successful product rollouts? You will coordinate closely with local business and technical stakeholders to ensure our global automation processes are implemented with speed, precision, and high quality.

Stakeholder Coordination: Act as the primary bridge between the global AOC and market-based stakeholders to gather and document local requirements.

Agile Artefact Management: Diligently maintain the project artefact chain, ensuring all documentation — including Briefs, PRDs, Charters, Architecture, Specs, and Sprint Plans — is accurate and current. Maintain rigorous oversight of project timelines and sprint progress, ensuring sprint plans, and deviations, are understood and documented. Translate local business needs into technical specifications for the development team while ensuring alignment with core product architecture.

Quality Assurance Oversight: Coordinate with testers to ensure that market-specific configurations meet our global performance and security standards before launch.



Assist in maintaining and updating implementation runbooks and knowledge base articles based on local deployment experiences.

Performance Reporting: Gather and report on implementation metrics, contributing to the continuous improvement of our integral rollout strategy. 3-4 years of experience in technical project coordination, implementation management, or a related technical operations role.

Agile Methodology: Experience working within Agile frameworks (Scrum/Kanban) and a solid history of managing of sprint-based delivery.

Domain Knowledge: Familiarity with Finance or HR back-office systems and business processes is highly desirable.

Technical Tooling: Proficiency in using project management and sprint tracking tools such as Jira, Wrike, or MS Planner. Excellent writing and verbal communication skills with the ability to navigate both business and technical discussions. Advanced level English language skills are required. Proven experience dealing with technical blockers and finding pragmatic solutions for local implementation challenges.

Global Mindset: Comfortable working across different cultures and time zones to support our global expansion. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. LI-Hybrid That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.

📌 AAI Product Implementation Manager (Mérida)
🏢 WPP
📍 Mérida