Clinical Associate (Payments Management) - Mexico - Remote

ICON is a general healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As Clinical Associate you would be an integral part of the study team whilst acquiring clinical and corporate knowledge of clinical trial conduct.

What you will do:

Provide operational support to study teams and clinical sites by coordinating and overseeing payment-related activities throughout the clinical trial lifecycle.

Responsibilities include tracking site payments, reviewing invoices and supporting documentation, ensuring compliance with contractual payment terms, managing payment queries, and collaborating with internal stakeholders to resolve issues and prevent delays.

Maintain accurate payment records, monitor payment performance metrics, support financial reconciliation activities, and contribute to the successful closeout of studies by ensuring all investigator and site payments are processed, documented, and completed in accordance with applicable procedures and timelines.

You will need:

- Bachelor’s degree preferred in a scientific/medical discipline or equivalent experience.
- An understanding of Pharmaceutical industry process with previous exposure to medical terminology and GCPs is preferred.
- Proficiency in Microsoft Office applications, particularly Excel,



PowerPoint, and Outlook.
- Excellent attention to detail and organizational skills, with the ability to accurately review, track, and maintain payment-related documentation and records.
- Customer service mindset, with a proactive and collaborative approach to supporting sites and internal stakeholders.
- You will possess good written and verbal communication in English

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include

- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

📌 Clinical Associate (México)
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📍 México