Intugo, in partnership with a foreign company specialized in technology-enabled revenue cycle management (RCM) services for healthcare organizations, is looking for you

Hook: Join our team today

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What You’ll Do Handle inbound calls from patients, providers, and healthcare consumers in a highly professional and courteous manner

Schedule and manage appointments across multiple partner clinics and facilities

Verify consumer details, including demographics and insurance information, and accurately document all interactions in electronic health records (EHR) systems

What You Need Education: College degree completed (graduation mandate)

Skills: Strong verbal and written communication with the ability to multitask and navigate multiple computer systems simultaneously

Mindset:



A strong customer-focused and problem-solving attitude

Experience (Nice to have): Previous customer service, contact center, or healthcare patient access experience; familiarity with Epic systems is an advantage

Visible Gross Monthly Salary: $19,500 MXN

Your Benefits Christmas Bonus: 30 days of salary

Food Vouchers: $1,000 MXN monthly

Insurance: Private medical insurance

Law Benefits: Statutory benefits included

Working Schedule Monday to Friday, 7:00 AM – 4:00 PM (TBD if Saturday)

Location

Guadalajara (On-site / Operational Modality: Site)

📌 CONTACT CENTER SPECIALIST (Zapopan)
🏢 Intugo México
📍 Zapopan