We are looking for a Correspondents Lead to own end-to-end the strategy, implementation, and operation of our Banking Correspondents channel in Mexico. This role will be responsible for building, scaling, and operating a robust correspondent network, ensuring regulatory compliance, operational efficiency, and sustainable growth.

Responsibilities Lead the end-to-end implementation of the correspondent model (0 → 1 and scaling). Manage integrations with correspondent network managers and direct correspondents (retailers, aggregators, networks). Coordinate and execute the regulatory approval process with the Comisión Nacional Bancaria y de Valores (CNBV) , including preparation and submission of the PEN (Business Strategic Plan) .

Define and document operational processes, controls, and reconciliation flows. Ensure compliance with applicable regulation (banking correspondents, AML/CFT, operational guidelines). Lead onboarding of new correspondents from negotiation to go-live.

Oversee day-to-day operations: transaction monitoring, incidents, SLAs, and operational continuity. Coordinate cross-functional teams (Product, Tech, Operations, Legal, Compliance) and external stakeholders. Identify opportunities to expand and optimize the channel.





Define and track KPIs (volume, coverage, costs, uptime, fraud, etc.).

Requirements 5+ years of experience in banking, fintech, or payments, with a focus on banking correspondents . Proven experience integrating and operating with correspondent network managers and networks. Hands-on experience with CNBV processes, including PEN preparation . Strong understanding of Mexican regulatory framework.

Experience managing complex, cross-functional projects.

Strong operational knowledge: reconciliation, settlement, incident management, and risk controls. Highly structured profile with strong execution and ownership mindset.

Native

Spanish and advanced English proficiency . Ability to operate in fast-paced, build-from-scratch environments. Nice to have Experience launching new payment rails or financial products. Prior interaction with regulators or authorization processes.

Experience working with retailers or non-bank correspondent networks. What we're looking for Someone who understands regulation and can turn it into a scalable, reliable operation . This role requires a hands-on builder with strong business judgment and execution capability.

📌 Correspondent Banking Lead (Celaya)
🏢 Plata Card
📍 Celaya