Description Position Details Job Title: Dental Virtual Assistant (Spanish- English Bilingual) Position Type: Full Time Work Schedule: 8:00 am to 5:00 pm Eastern Time Zone (EST) Work Days: Monday to Friday Salary: $6.00 – $8.00 per hour Workplace: Remote Description About the Company Join a pediatric dental surgery practice in Florida dedicated to providing high-quality care for children. We are looking for a reliable and detail-oriented Medical Virtual Assistant to support our administrative operations and help deliver an excellent patient experience.

Responsibilities Top Priorities Serve as the virtual front desk by managing inbound and outbound patient calls and patient communications. Process dental and medical insurance pre-authorizations. Verify dental and medical insurance eligibility including same-day eligibility checks Prepare and send referral acknowledgment letters and emails.

Perform billing-related tasks. Provide general administrative support as needed Requirements Experience At least 1 year of experience in a dental or healthcare administrative role. Dental practice experience is highly preferred.

At least 1 year of experience with dental and medical insurance pre-authorizations and insurance eligibility verification. Clinical or healthcare experience (e.g., Nursing, Medical Assisting, Medical Billing, or similar) is an advantage. HIPAA training or certification is a plus.

Skills & Qualifications Spanish-English bilingual skills are highly preferred. Able to work independently with minimal supervision.



Proficient with Google Workspace (Google Drive and Google Meet).

Basic Requirements

Must speak and write English clearly and professionally. Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). Must be available to attend video meetings with camera on when required.

Internet: Stable high-speed internet connection (minimum 25 Mbps).

Audio: Noise-canceling headset.

Video: Working webcam for virtual meetings.

Benefits Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.

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Holidays: Contractors may take U.S. holidays off according to the client's needs and schedule.

Optional

Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

📌 Dental Virtual Assistant (Spanish- English Bilingual) (Hermosillo)
🏢 Winning Assistants
📍 Hermosillo