Reporting to the Global IT Infrastructure Operations Leader - DC & Server Room operations, the Integral IT Infrastructure Operations Specialist - DC & Server Room provides L2/L3 Operations support to ensure the smooth and efficient functioning of datacenter and server room operations, across Regions and Business Groups.

Main responsibilities include:

DC and server room infrastructure operations management

- Provide L2/L3 support of Server and Datacenter infrastructures, as well as the provisioning, configuration, and deployment of physical and virtual servers.
- Manage the integration and operation of cloud services, ensuring seamless connectivity and performance.
- Implement disaster recovery and business continuity plans.
- Ensure the Implementation and uphold of IT standards, policies, and best practices defined at a Group Level

Stakeholder Collaboration

- Maintain comprehensive documentation for the Service Desk to limit the intervention of Level 2 support, improving efficiency and first-call resolution rates.
- Coordinate with Regional IT teams to provide support and expertise in datacenter, server management, cloud, and related IT domains.
- Assist regional teams in troubleshooting and resolving complex issues,



ensuring consistent service delivery across regions.
- Coordinate with the Techpole to implement and ensure adherence to the standards defined by the Group.

Required profile & experience:

- IT specialization or equivalent by experience.
- Minimum of 3-5 years of experience in IT infrastructure management, with a focus on datacenter operations, server management, and cloud services.
- Experience with VMware Cloud Foundation (VCF).
- Professional certifications in VMware, Microsoft, or Red Hat technologies (e.g., VCP, VCAP, MCSE/role-based Microsoft certifications, RHCSA/RHCE).
- Knowledge in the exploitation, maintenance, administration, supervision and support of IT services.
- Good knowledge of datacenter infrastructure, and proficiency in managing and maintaining physical and virtual servers
- Knowledge of antivirus solutions, cybersecurity practices, and compliance requirements.
- Experience with enterprise backup and recovery solutions.
- Strong analytical skills with the ability to work with operational data, statistics, reporting, and compliance metrics.
- English advanced

📌 Global IT Infrastructure Operations Specialist (León)
🏢 Opmobility
📍 León