Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers.

Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

General Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of an Instructional Designer at Coupa: Instructional Designers at Coupa create and maintain best-in-class eLearning, instructor-led, and virtual instructor-led content for Coupa Product training to serve customers, partners, and employees. They have a solid knowledge of instructional design, adult learning theory, and technical training best practices. As Coupa continues to transform the learning experience through AI, automation, and emerging technologies, successful candidates will demonstrate curiosity, adaptability, and a passion for leveraging innovative tools to solve learning and performance challenges in new ways.

Partner directly with cross-functional SMEs and stakeholders to identify critical learning needs and define measurable performance objectives. Create and maintain diverse curricula for online, instructor-led (ILT), and virtual instructor-led (vILT) training environments. Evidence-Based Design: Apply core instructional design theories and principles to address performance gaps and maximize learner impact.

Pre-Production Design: Generate comprehensive scripts, storyboards, and prototypes for stakeholder review and approval prior to final development.



Interactive E-Learning: Leverage multimedia authoring tools (Articulate 360, Camtasia) and project management platforms (Asana) to build engaging online experiences.

AI & Learning Innovation: Explore, evaluate, and apply emerging technologies, including AI-powered content creation, workflow automation, digital adoption tools, and learning assistants, to improve learner experiences and accelerate content development. Challenge traditional learning approaches by identifying innovative solutions that improve performance, reduce time-to-competency, and embed learning directly into the flow of work.

Project Ownership: Manage the end-to-end content development lifecycle, ensuring seamless collaboration between curriculum managers and delivery teams.

Quality Assurance: Ensure all instructional materials meet rigorous quality standards and strictly adhere to established corporate writing and style guidelines.

Instructional Expertise: 2+ years of experience in instructional design, curriculum management, or adult learning within a corporate training environment (SaaS preferred).

Agile Development: Proven ability to operate in rapid 2-week development cycles, delivering high-quality learning content under tight turnaround times. Mastery of eLearning authoring tools including Articulate 360, Adobe Creative Cloud, Camtasia, and Microsoft Office.

Content Design: Demonstrated experience using AI tools such as ChatGPT, Claude, Microsoft Copilot, Gemini, or similar technologies to enhance content development workflows, accelerate production, improve learner engagement, or solve business challenges.



Actively stays informed on emerging trends in AI, learning technology, automation, and digital enablement. Proven ability to think beyond traditional training solutions, challenge assumptions, and recommend creative approaches that improve performance, scalability, and the learner experience.

Methodology & Theory: Strong foundational knowledge of instructional design processes, taxonomy, knowledge transfer methods, and organizational development. Excellent writing and editing skills with the ability to simplify technical concepts and build consensus across disparate groups with competing priorities.

Education & Validation: BA/BS degree in Education or Instructional Design required; a professional portfolio demonstrating successful project execution must be provided.

Important: A portfolio link showcasing relevant work samples must be included with your application. We are particularly interested in individuals who demonstrate curiosity, experimentation, and a proactive approach to exploring new technologies and applying them to real-world learning and performance needs. Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment.

Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. By submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. If you would like more information about how your data is processed, please contact us.

📌 Instructional Designer - Remote (Mérida)
🏢 Coupa Software
📍 Mérida