Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports.

The Operations

Coordinator is responsible for supporting the successful delivery of a program portfolio within an assigned region. This role works closely with suppliers, vendors, and internal stakeholders to procure and fulfill program itineraries, ensuring quality, cost control, and operational excellence throughout the lifecycle of each program. This is a key role in the production of WorldStrides' core business.

The Operations

Coordinator manages logistics, supplier relationships, pricing oversight, and operational timelines while balancing dependencies, compliance requirements, and budget constraints.

Responsibilities: Program Operations & Supplier Management Maintain regular communication with suppliers, Destination Management Companies (DMCs), and other partners. Allocate and book services with suppliers, ensuring the best balance of price, quality, and feasibility. Monitor reservations, services provided, and related deposits or transactions.

Inform ground teams when services or rooms need to be reserved, adjusted, or cancelled. Pricing, Cost Control & Documentation Submit requests for quotes and assess proposals for feasibility, accuracy, and compliance. Review, evaluate, and maintain pricebooks, ensuring ongoing updates and quality control.

Cross Functional Collaboration Support

Sales, Program Management (PM), Account Managers (AMs), Risk, and other internal teams with destination specific operational information. Facilitate internal transition calls between Account Managers and Program Management Coordinators. Deliver essential operational details to Account Managers for the pre departure phase.

Project





Coordination & Quality Assurance Track key program deadlines, milestones, and dependencies. Ensure quality control of services delivered. Collect and organize operational data required for program execution.

Ensure compliance with internal standards, budgets, and timelines. Identify, investigate, and vet potential new suppliers and service providers. Participate in regular meetings with ground teams and regional partners.

Actively contribute to planning, development, and continuous improvement initiatives across assigned regions or destinations.

Qualifications

- Bachelor's degree preferred.
- Proficiency in English required; Strong knowledge of world geography and cultural awareness.
- Experience in travel, tourism, education abroad, or international program operations preferred.
- Prior international experience or experience working with global suppliers is a plus.
- Strong organizational, negotiation, and budget management skills.
- Proficient computer skills and comfort learning new software systems. Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance. +10% of gross salary as food stamps.

Statutory

Holidays by Mexican Federal Labor Law. Versátil work schedule providing on-site and hybrid opportunities. WorldStrides, a global organization, is committed to educate and serve communities worldwide. As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.

📌 Manager, Operations/Production (León)
🏢 Worldstrides
📍 León