Job Summary:Under the supervision of the Implementation Engineering Team Leader, manage the technical implementation process (planning, installation, and documentation) of Retailnext products and analytics for various customer accounts assigned to you and facilitate training for colleagues, vendors, and integratorsResponsibilities:Be the main point of contact for integrator escalations during assigned deploymentsEnsuring accurate, efficient and effective deploymentsMaintaining the quality of workMonitor and document vendor performance as per vendor management expectationsWork as Operationally requiredSkills:Ability to complete all types of RetailNext installations independentlyAbility to complete RetailNext Implementations within our company standardAbility to navigate RetailNext tools and software systems to attend to general administrative items related to the role.Ability to make informed and sound decisions during live installations to ensure proper configuration.Ability to lead meetingsAbility to work independently without supervisionAbility to make sound decisions under pressureKnowledge:Have a moderate understanding of all deployment-related processesStrong experience implementing network systems (software and hardware)Intermediate-to-advanced understanding of TCP/IP networking informationIntermediate-to-advanced understanding of UNIX commandsAbility to read site surveys, photographs, and floor plans in order to accurately scope where RetailNext should place its hardware during installation for optimal coverageTalents:Ensuring the vendors are effectively managed to ensure implementations meet project deadlines.Ability to manage fluid environment due to the variability of installs, and ensure they are done.Articulate yourself in a professional manner (Internal/external), being able to properly coordinate complete implementations.What's it like to work here?
Remote WorkWork from anywhere for 90 days yearlyAutonomy & GrowthFlexible schedules, ownership, career investmentCustomer Obsessed: Everything we do is for our clients.Perks & BenefitsBest Self AllowanceAnnual stipend for personal growthRecharge Days (Monthly company-wide day off)