Company DescriptionID: R25_*******This is a Hybrid position.Job DescriptionThis role requires this BO Associate to be the local country representative for the BO HUB.
This includes all collection services, collection applications & tools, vendors for the cluster by working with Onsite backoffice resources, COE and Delivery leads.Familiarize vendors and vendor details,with different stakeholders while working on their services, their performance, payment timelines, exceptions, nuances etc. for each country under your cluster in coordination with onsite HUB resources & local Delivery lead in order to achieve seamless delivery from them.
The position requires smooth execution of Offsite BO Activities and complete control over tasks as per SOPs & SLAs related to projects, performance KPIs, queries specific to DA backoffice in coordination with Onsite HUB resources / local Delivery lead/resources.Any asset management at local country level including trouble shooting, replacement and other asset management tasks.
Understand country level exceptioins, timelines, requirements etc in detail together with onsite HUB resources for future Standardization & Automation Responsibilities Ensure E2E execution of payment processing happens for each vendor in timely manner in order to expect seamless deliverables from vendors.
This is to be done thru Malaysia BO resources Organize regular engagement calls with local finance, local stakeholders, key vendors to understand their concerns & also HUB area of interest (pain points) and work on finding simpler & eficient solutions to itEnsure E2E Project Management activities as outlines in DA BO SOP is executed in timely manner.




This is to be done working with right stakeholders and support from Malaysia BO resources Look for optimization opportunities on a continual basisEngage continuously with key stakeholders and create an environment that drives and promotes integrity and company valuesLead continuous improvements initiativesRemain aware about country level exceptions, nuances, risks, challenges, timelines while working on vendor payment processingAnticipate challenges, risks and raise them HUB Leader / Cluster Delivery leadQualificationsOur Backoffice Hub Leader has a highly effective communication skills matched with good presentation, has the talent on influencing skills, and its committed with the integrity.
You should have the ability to engage and manage key stakeholders at country level and performs effectively with high energy and flexibility in a fast-paced, constantly evolving team environment.Requirements+5 years of working experience in Data Acquisition, with +3 years working as People Manager preferredProficiency in Business English Appropriately models and reflects the Nielsen values Result oriented with aptitude for continuous process improvementsComfortable working with data and numbers as well as collecting and reporting informationProfessional maturity in relation to others and to work, which enable effectiveness while dealing with pressures and difficulties of a dynamic work environmentBusiness acumen with strong organization skillsGood understanding of operational metricsTechnically savvy to work on analytical toolsProficient in Microsoft Office SuitesNice to HaveMulti country market knowledgeMulti country language proficiency is preferredProduct knowledgeNIQ Internal Resources (nice to have)Knowledge of Field Audit Methodology,



CDAR tools and processesAdditional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In ****, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
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📌 Backoffice Hub Leader (Xico)
🏢 Nielseniq
📍 Xico