Hey there!
We're Fever, the world's leading tech platform for culture and live entertainment.Our mission?
To democratize access to culture and entertainment.
With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results?
We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading integral investors!
Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let's discuss this role and what you will do to help achieve Fever's mission.We're Hiring: Support Agent – Candlelight Mexico On-site in Mexico City | Part.Time 20h/week (Monday-Thursday)We're looking for a proactive and detail-oriented Support Agent/ Administrative & Operations Assistant to join our Candlelight team—working behind the scenes to bring magical experiences to life across the Mexican region, while being based in Mexico City.This role focuses on ensuring that all administrative, documentation, and operational processes behind our events run smoothly.
You will play a key role in managing event-related documentation, tracking contracts and signatures, coordinating logistics, and supporting basic financial administration tasks.The ideal candidate is highly organized, hands-on, comfortable taking ownership of tasks, and able to work autonomously in a fast-paced,



international environment.What You'll Do Documentation & Administrative ManagementManage and maintain organized records of event documentation, contracts, permits, and signed official documentsCoordinate signature collection and follow up with stakeholders on pending documentationPrepare documentation for event execution and shipment when requiredEnsure accurate filing, tracking, and proper record-keeping across administrative processes Finance & Operational Admin SupportRegister and organize supplier invoicesSupport tracking of payments related to vendors, permits, and administrative servicesMaintain organized records for financial documentation and reconciliation? Internal CoordinationMaintain visibility across tasks, deadlines and project progressSupport communication between stakeholders involved in operational workflowsWhat You BringYou live in Mexico City and are legally eligible to work hereYou speak Spanish fluently & advanced English (B2 level).
Experience in structured operations, support or admin rolesStrong attention to detail, process orientation and follow-throughComfort using Google Sheets or Excel (intermediate level or higher)A team-first mindset, clear communicator and proactive problem-solverAbility to juggle tasks and priorities in a fast-paced environmentNice to HaveBackground in events, production or the music industryExperience in administrative-heavy environmentsFamiliarity with tools like Airtable, Notion, Monday, or similarWhy Join Us?
40% discount on all Fever events and experiencesWork in a location in the heart of Mexico CityHelp shape the backstage of magical concert experiencesLearn about event production, internal workflows and scalable operationsRoom to grow and take on new challenges as the team evolvesGreat work environment with a young, international team of talented people to work with!
We welcome people from all walks of life—if this role excites you and you're motivated to learn and contribute, we want to hear from you.This role is located in Mexico City.
#LI-Fulltime #LI-Onsite

📌 Support Agent - Mexico (Xico)
🏢 FeverUp
📍 Xico