We're looking for an Lead RPA Engineer who can build and maintain production automations, lead a small team of RPA specialists, and set the standard for how the team communicates and executes.
This is a hands-on technical leadership role inside a fast-moving AI-native healthcare platform.
You will not be managing from a distance.
You will be in the work alongside your team while also owning cross-functional stakeholder relationships across engineering, operations, and product.The platform is tackling some of the deepest administrative inefficiencies in American healthcare, and automation is central to how it delivers care at scale.
If you are a technically strong RPA practitioner who also knows how to lead a team, keep communication clean under pressure, and drive process improvements without being asked, this role is built for you.Why You'll Want to JoinYou will be paid in USD (bi-monthly: every 15th and 30th)Up to 14 days of Paid Time Off annually (starting Day 1)Observance of Holidays per company guidelines100% remote setup so you can work wherever you're most productiveDirect ownership over the RPA function and the team delivering itHigh-visibility role with cross-functional exposure across engineering, operations, and productWhat You'll Work OnBot Development and Technical OwnershipBuild, deploy, and maintain production automations on a modern GUI-based RPA platformDesign bots with failure in mind so issues are visible, traceable, and debuggable rather than silentMap current-state processes clearly before building and keep documentation current as workflows evolveConnect automations to external systems via APIs and webhooks with proper error and failure handlingOwn the technical quality bar across everything the team shipsTriage, Troubleshooting, and ReliabilityDiagnose and resolve complex bot failures end to end without escalating prematurelyIsolate root causes quickly and validate fixes before closing issuesMaintain incident logs and resolution summaries that support consistent,



repeatable executionSet the triage standard for the team and ensure misreads are caught before they cascadeTeam Leadership and People ManagementLead a small team of RPA specialists with clear direction, accountability, and supportProvide technical guidance, code and workflow reviews, and hands-on coachingCreate an environment where ownership is expected and communication is proactiveModel the "so what and what's next" communication standard for the entire teamCross-Functional Stakeholder ManagementManage communication across the RPA team, engineering, and operations clearly and consistentlyKeep stakeholders informed during testing cycles and high-noise periods without creating confusionTranslate technical status into plain language updates that busy non-technical stakeholders can act on in secondsEscalate thoughtfully and with full context when situations require leadership inputProcess Improvement and DocumentationSpot inefficiencies across the team's workflows and drive fixes through to completionBuild and maintain runbooks, SOPs, and process maps that the team can follow and build onApply error handling and logging best practices across all team buildsContinuously raise the execution and documentation standard across the functionWhat You Bring4+ years of hands-on RPA experience building and maintaining production automationsProven track record of diagnosing and resolving complex bot failures independently end to endExperience leading or informally managing a small technical teamFluency in cross-functional stakeholder communication across technical and non-technical audiencesStrong process improvement mindset: you spot inefficiencies and drive fixes rather than just flagging themCommunication clarity at a notably high bar: you set the tone for how the team communicates up and outHigh accountability and ownership: you close the loop proactively and expect the same from your teamStrong attention to detail, especially in triage,



where misreads cascade quickly across automation workflowsSolid understanding of API and webhook integrations including error handling and failure patternsNice to HaveExperience working in healthcare, healthtech, or a regulated operational environmentFamiliarity with platforms such as UiPath, Automation Anywhere, Power Automate, or similarExposure to AI-assisted or intelligent automation workflowsScripting knowledge in Python or similar languagesExperience using monitoring or observability tools in production environmentsHow to ApplyPlease include:Your updated resumeA short Loom video (1 to 2 minutes) walking through a specific automation you led or a team situation where you had to manage communication and execution under pressure, what the challenge was, how you handled it, and what the outcome wasOnly candidates who submit a Loom video will be moved to the next step of the hiring process.If you are a technically strong RPA practitioner who knows how to lead a team, set a high communication standard, and drive automation work that directly impacts how healthcare gets delivered, this role gives you the ownership and the environment to do your best work.Application Process OverviewOur comprehensive selection process ensures we find the right fit for both you and our clients:Initial Application - Submit your application and complete our prequalifying questionsVideo Introduction - Record an video introduction to showcase your communication skills and work experienceRole-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)Recruitment Interview - Initial screening with our talent teamExecutive Interview - Meet with senior leadership to discuss role alignmentClient Interview - Final interview with the client team you'd be supportingBackground & Reference Check - Professional reference verificationJob Offer - Successful candidates receive a formal offer to join the teamEach stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations.
We'll keep you informed throughout the process and provide feedback at each step.

📌 Lead Rpa Engineer (Automation & Integration) (Xico)
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