Epic Cadence Associate – Healthcare IT
Patient Access | Healthcare Scheduling | Appointment Scheduling | Patient Registration | Referrals | Front Desk | Ambulatory Operations | EHR/EMR | Healthcare IT | Application Analyst | Business Analyst | Implementation
Epic Career Opportunity | Healthcare Technology | Impact Advisors Mexico
Don't Just Work in Healthcare IT. Build Your Epic Career.
Your
healthcare, patient access, scheduling, administrative, or customer service experience
can take you much further.
At
Impact Advisors
, you'll work with
U.S. healthcare organizations
, support critical patient access and scheduling workflows, and develop the consulting skills needed to grow in one of the most specialized areas of Healthcare IT.
⭐ YOUR EPIC JOURNEY STARTS HERE
No Epic Cadence certification? No problem.
We are looking for professionals with the right
healthcare, patient access, scheduling, registration, referral, ambulatory operations, or technology background
who are ready to move into Epic.
Impact Advisors will support your path toward Epic certification.
That means you can bring your healthcare and operational expertise today and build your Epic expertise for tomorrow.
What You'll Bring
Required
1–3 years of relevant professional experience
in healthcare, patient access, scheduling, registration, referrals, ambulatory operations, healthcare IT, or a related environment.
Advanced English
, with the ability to communicate professionally in written and spoken English.
Experience with ticketing, support, scheduling, registration, CRM, or case management systems.
Understanding of
patient access and/or healthcare administrative workflows
.
Strong analytical, problem-solving, and research skills.
Strong attention to detail and ability to manage multiple priorities.
Clear and professional communication skills.
Strong customer service and stakeholder management mindset.
Proactive, collaborative, and adaptable approach.
Commitment to continuous learning.
Nice to Have
Epic experience or certification.
Cadence experience.
EHR/EMR experience.
Experience with healthcare scheduling or patient registration systems.
U.S. healthcare experience.
Experience with
referrals,



appointment scheduling, insurance verification, or patient access
.
Healthcare technology or consulting experience.
Experience working with clinical or administrative healthcare teams.
Experience with MEDITECH, McKesson, Lawson, OnBase, EHR/EMR workflows and healthcare operations.
What You'll Do
Support and analyze
patient access, scheduling, registration, and ambulatory workflows
within Epic.
Support system requests, incidents, and workflow issues related to
Cadence and patient access functionality
.
Assist with the analysis, configuration, testing, and validation of application changes.
Work with healthcare organizations to understand
patient access and operational requirements
and translate them into application solutions.
Support workflows related to
appointment scheduling, patient registration, provider schedules, referrals, check-in/check-out, and patient information
.
Investigate issues, identify root causes, and coordinate appropriate resolutions with technical and operational teams.
Participate in
testing, quality assurance, and validation
of system enhancements.
Create and maintain application documentation, workflow materials, and support resources.
Collaborate with patient access teams, schedulers, registration staff, clinic operations, clinical teams, and technical stakeholders supporting U.S. healthcare clients.
Help ensure that patient access workflows are accurate, efficient, and aligned with organizational requirements.
Support initiatives focused on
access optimization, scheduling efficiency, workflow improvement, and patient experience
.
You don't need to be an Epic expert.
What matters most is your ability to
understand workflows, solve problems, communicate with stakeholders, learn technology, and translate operational needs into effective system solutions
.
Key Skills




Strong analytical and problem-solving skills.
Understanding
patient access and healthcare scheduling workflows
.
Excellent communication and collaboration skills.
Strong attention to detail.
Ability to translate operational needs into system requirements.
Strong customer service and stakeholder management skills.
Proactive mindset and ability to adapt to change.
Advanced English.
WHAT YOU'LL GET
Because your career deserves more than just a paycheck:
Salary: $25,000 - $35,000 MXN gross per month
Above-the-Law Benefits
MXN $4,000 monthly grocery vouchers
Major & minor medical insurance – Sofía Salud
TotalPass gym discounts
5 additional vacation days before completing your first year
Paid training & continuous mentorship
⚖️ Statutory Benefits
15 days of
Aguinaldo
12 days paid vacation + vacation premium
Paid public holidays
Overtime pay
IMSS / Social Security
WHY IMPACT ADVISORS?
General exposure.
Work with U.S. healthcare organizations.
Specialized career.
Develop expertise in Epic, Cadence, and Healthcare IT.
Certification opportunity.
Build your path toward Epic certification.
Real growth.
Defined career paths across
Analyst → Consultant → Leadership
.
Patient impact.
Help healthcare organizations improve how patients access care and navigate the healthcare system.
More than a job.
Join a collaborative culture with mentorship, employee care, recognition programs, wellness initiatives, and opportunities to make an impact.
READY TO TAKE THE NEXT STEP?
If you're choosing between
staying in a traditional healthcare administrative or patient access role
and building a career in
Epic Healthcare Consulting
, this could be your opportunity.
Bring your healthcare or patient access expertise.
We'll help you build your Epic career.
Join Impact Advisors Mexico and grow with us.
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📌 Técnico De Ti (Xico)
🏢 Impact Advisors Mexico
📍 Xico