Senior OTC expert with Lean Six Sigma strength and solid SAP/automation skills
Leads cross‐functional OTC process optimization and GBS alignment.
Sobre nuestro cliente
International Manufacturing Company in Bajio Region.
Descripción
Lead end-to-end optimization of the
Order-to-Cash (OTC) process
, covering the full lifecycle from order entry to cash application and dispute resolution.
Drive
high-complexity continuous improvement initiatives
across OTC processes using Lean Six Sigma methodologies (DMAIC), identifying inefficiencies, bottlenecks, and defect drivers.
Analyze operational and financial data to identify
process gaps, root causes, and improvement opportunities
impacting billing accuracy, collections performance, and overall working capital.
Facilitate
cross-functional workshops and process mapping sessions
to standardize OTC workflows, improve governance models, and strengthen global process documentation.
Partner closely with
Finance, Sales, Customer Service, Operations, and GBS teams
to deploy corrective actions and ensure alignment of end-to-end OTC processes.
Support the
digital transformation of the OTC function
, enabling automation and system improvements across order management, billing, collections, and cash application processes.
Leverage
SAP capabilities, process mining tools (Celonis), and automation technologies (RPA / workflow)
to improve process transparency, efficiency, and scalability.
Monitor and improve key OTC performance indicators such as
Days Sales Outstanding (DSO), billing accuracy, dispute cycle time, and collection effectiveness
.
Provide




coaching and mentorship to Green Belts and operational teams
, strengthening capabilities in Lean Six Sigma and structured problem-solving methodologies.
Lead multiple
continuous improvement and transformation projects
, tracking progress, risks, and measurable impact, while reporting outcomes to senior leadership.
Ensure OTC processes operate under
strong internal controls, compliance standards, and governance frameworks
across the organization.
Perfil buscado
Bachelor's or Master's degree in Finance, Engineering, Business Administration, or a related field.
10+ years of experience in
Finance processes with strong exposure to Order-to-Cash (OTC) and end-to-end process frameworks
.
Strong experience in
process architecture, continuous improvement, and finance transformation initiatives
.
Solid knowledge of
Lean Six Sigma methodologies
, with Black Belt certification preferred.
Proven experience leading
cross-functional improvement projects in integral or shared services environments
.
Strong analytical and problem-solving capabilities, with experience in
process mapping, root cause analysis (RCA), and performance optimization
.
Hands‐on experience with
ERP systems (SAP preferred)
and digital process improvement tools.
Experience working with
process mining platforms and automation technologies
.
Excellent stakeholder management skills with the ability to
influence senior leaders and drive organizational change
.
Fluent English required.
Qué Ofrecemos
Benefits Above the law
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📌 Order To Cash Transformation Sr. Manager (Jalisco)
🏢 Michael Page International México Reclutamiento Especializado S. A. De C. V
📍 Jalisco