Purpose Statement: The Quality Engineer Sr ensures products comply with customer specifications, industry standards, regulatory requirements and Plexus standards. They will ensure Assembly Build Instruction (ABI)s comply with specifications and standards. Support recertification and surveillance Quality Management System (QMS) audits.

Serve as the primary customer contact for quality-related issues, including specification inquiries and audits. Lead response and actions associated with customer quality concerns, including complaints, disclosures, and inquiries. Engage the Process and/or Product Engineer and other Subject Matter Experts (SMEs) to address customer quality concerns.

Lead creation of customer defined quality reports. Provide technical training, leadership, guidance and direction to regional and site management and stakeholders. Ensure continuous quality compliance during manufacturing operations.

Monitor on-going manufacturing operations to ensure quality issues are quickly addressed; provide quality alerts and lead containment and purges, when required. Ensure creation and maintenance of manufacturing quality history documentation, as required. Yield customer Parts Per Million (PPM) to reduce Cost of Quality in order to deliver customer excellence and achieve Plexus' enduring goals.

Lead analysis of quality metric data and identify opportunities to reduce scrap, rework and Clinical Risk Group (CRG)s. Collaborate with the Process and/or Product Engineer to implement improvements. Provide support and leadership in order to effectively design, develop,



monitor, maintain, and continuously improve the quality management system in alignment with Plexus strategies and values to ensure services are capable of meeting business needs.

Education/Experience Qualifications: Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence and responsibility. Ability to design and conduct experiments, as well as to analyze, interpret, validate, and communicate data to key stakeholders. Includes documentation and controls to ensure long term sustainability.

Ability to effectively lead projects involving cross-functional team members. May require walking, standing and sitting, using a computer, and other office equipment. Direct interaction with people and equipment is event driven and will include activities related to inspecting, qualifying, troubleshooting and improving jigs, fixtures, and manufacturing methods using different types of components or material.

Role may require working individually on tasks with a prolonged focus on written material, working collectively as part of a team of various disciplines and backgrounds and working in multiple software systems. Less than 40% This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

📌 Quality Engineer (Remote) (Puerto Vallarta)
🏢 Plexus
📍 Puerto Vallarta