Descripción de la vacante

Remoto: Teletrabajo

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.This role is idóneo for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.Key Responsibilities- Support clients remotely via email, phone, and messaging platforms- Respond to travel-related inquiries in a timely, professional manner- Assist with itinerary changes, cancellations, updates, and special requests- Provide clear information on destinations, travel requirements,



and agency processes- Monitor upcoming trips and proactively communicate with clients as needed- Resolve issues efficiently while maintaining a high level of customer satisfactionIdeal Candidate- Strong written and verbal communication skills- Customer service experience (travel, hospitality, or support roles preferred)- Highly organized, dependable, and detail-oriented- Comfortable working independently in a fully remote role- Able to learn new systems, booking platforms, and digital tools quickly- Passionate about travel and delivering excellent client supportWhat We Offer- Fully remote position- Flexible scheduling options- Comprehensive training and ongoing support- Growth opportunities within a travel-focused company- Access to travel-related perks and industry discounts- Supportive and collaborative remote team environment

📌 Remote Client Support Representative - Travel (Cuautitlán Izcalli)
🏢 Sweetcarolinatravels
📍 Cuautitlán Izcalli