Operations Generalist Mexico Guadalajara, Jalisco (onsite)We're hiring our first operations person in Mexico.
This is a build-it-yourself role.Overview AI is expanding into Mexico, and we need someone on the ground in Guadalajara to set up everything from scratch: the office, the inventory hub, the shipping process, the vendor relationships.
There's no existing team to inherit, no established playbook to follow.
You'll create it.Some weeks you'll be untangling a customs delay.
Other weeks you'll be packing boxes, configuring devices, or setting up shelving in a new warehouse.
That's the job.What You'll Actually DoGet our first Guadalajara office and inventory space up and running: internet, security, vendors, the worksReceive shipments, track inventory, and personally prep and pack devices before they go out the doorBuild our customs and freight process from scratch, and manage the brokers and forwarders directlySet up our inventory system (Cin7) and keep it accurate day to dayWork directly with Finance and Sales on invoices, order forecasting, shipment confirmationsHelp onboard new Mexico-based hires as the team growsWrite the SOPs that don't exist yet,



because you're the one figuring out how the work should be doneJump into whatever's broken that week, even if it's not "your job"You're a Fit If YouHave 5+ years in operations, logistics, warehouse, or supply chain.
Ideally at a startup, small company, or fast-growing team where you wore multiple hatsHave actually done the work (packed boxes, tracked inventory, coordinated shipments)Like ambiguity more than you like a clear org chartAre comfortable being the only ops person for a whileSpeak and write fluently in English and SpanishLive in or near Guadalajara and can be onsite regularlyBonus Points ForExperience with Cin7 or similar inventory/ERP toolsImports, customs, or cross-border freight experienceHaving set up an office, warehouse, or new market from zeroBackground in hardware, industrial tech, robotics, or IoTThis is not the role for you if you're looking to manage a team, inherit mature systems, or work from an established playbook.
This role is for someone who'd rather build the plane while flying it.
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📌 Operations Generalist (Jalisco)
🏢 Overview AI
📍 Jalisco