Program Coordinator – Sales

Location: Guadalajara, Jalisco, Mexico

Work Model: Hybrid

Job Type: Full-Time

Job Summary

We are looking for a detail-oriented Program Coordinator – Sales to support the sales team in achieving business targets. The idóneo candidate will coordinate sales activities, support sales representatives, manage customer orders, handle administrative tasks, and ensure a high level of customer satisfaction.

The successful candidate should have 2–3 years of experience in a sales environment and strong communication, organizational, problem-solving, and customer service skills.

Key Responsibilities

- Support sales representatives with day-to-day sales activities and administrative tasks.
- Coordinate sales activities and follow up on customer requirements.
- Process and monitor customer orders from order entry through fulfillment.
- Respond to customer questions regarding orders, deliveries, delays, and order status.
- Coordinate with internal departments to ensure timely order fulfillment.
- Maintain accurate sales and customer records.
- Follow up with customers and sales teams regarding pending orders and issues.
- Identify and resolve order-related problems in a timely manner.
- Support sales representatives in maintaining strong customer relationships.
- Ensure customer requests are handled professionally and efficiently.
- Prepare and maintain sales-related reports, documents, and records.




- Help ensure sales targets and customer service objectives are achieved.
- Communicate order updates and delays to customers and relevant internal teams.
- Perform other sales coordination and administrative duties as required.

Required Qualifications
- 2–3 years of experience in Sales, Sales Coordination, Sales Support, or a related role.
- Strong understanding of sales operations and processes .
- Experience handling customer orders and order-related inquiries.
- Strong customer service and communication skills.
- Excellent organizational and administrative abilities.
- Strong problem-solving skills.
- High attention to detail.
- Ability to coordinate with multiple departments and stakeholders.
- Ability to manage multiple priorities in a fast-paced environment.
- Professional and customer-focused approach.

Preferred Experience
- Sales Coordinator
- Sales Support
- Sales Operations
- Inside Sales
- Customer Service
- Order Management
- Order Processing
- Sales Administration
- Commercial Coordination

Key Skills Sales Operations | Sales Support | Customer Service | Order Management | Order Processing | Customer Relationship Management | Problem Solving | Communication | Administrative Support | Order Tracking | Customer Satisfaction

Location: Guadalajara, Jalisco, Mexico

Work Model: Hybrid

Experience: 2–3 years

📌 Sales Coordinator (Guadalajara)
🏢 E-Solutions
📍 Guadalajara