29 ago
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Clara
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Hermosillo
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
What you'll do We're looking for a Sales Operations Associate to lead the operational backbone of our Customer Success functions.
Your mission is general: you will design, implement, and maintain the data systems that support Clara's growth across all our operating markets. you are a strategic architect of our HubSpot environment. As part of an AI-native team, you will be expected to use automation to eliminate friction in the customer journey, ensuring our integral teams have the real-time insights they need to drive retention and expansion at scale.
Global CRM Administration: Own the global HubSpot infrastructure for the CS team. You will drive account assignments, territory mapping, and data hygiene across all regions, ensuring a unified "one Clara" operational standard. Design and maintain integral dashboards in HubSpot and Metabase .
You will transform raw multi-country data into actionable narratives that help leadership understand business impact and team performance.
Global Campaign Execution: Lead the technical setup for customer-facing campaigns worldwide. You will define segments, collaborate with Growth Marketing on global messaging, and track performance using Amplemarket and HubSpot . Serve as the global point of contact for CS operational inquiries. You will lead the training and onboarding for new hires across regions, ensuring high adoption of our tools and automated workflows.
Continuous Innovation: Proactively identify manual bottlenecks in our global processes and automate them using N8N or AI-driven logic.
Must haves Global Operations Mindset: 1-2 years of experience in Sales Ops, Data Analytics, or a similar role with exposure to complex, multi-market environments.
CRM Mastery: Direct, hands-on experience with HubSpot (preferred) or a major CRM, with high proficiency in workflow automation and report generation.
Quantitative Logic: Exceptional proficiency in Google Sheets (advanced formulas, pivot tables, and logical functions) for high-stakes data manipulation.
Demonstrated ability to use AI tools as a daily "copilot" to automate repetitive operational tasks and data analysis. A proactive mindset with a proven ability to manage organized workflows and take full responsibility for global project outcomes. Basic knowledge of SQL and experience with BI tools like Metabase , Power BI, or Looker.
Who we are We're the leading B2B fintech for spend management in Latin America. Certified as one of the world's fastest-growing companies, a Great Place to Work , and a LinkedIn Top Startup . Product-led, high-talent-density culture — designed for builders who raise the bar.
What we offer Competitive salary and stock options ( ESOP ) from day one Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language) Annual learning budget and internal accelerated development paths High-ownership environment: we move fast, learn fast, and raise the bar — together Smart, ambitious teammates — low ego, high impact Flexible vacation and hybrid work model focused on results If you're ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America. Clara's Hybrid Policy Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
📌 Sales Operations Associate - Mexico City (Hybrid) (Hermosillo)
🏢 Clara
📍 Hermosillo