Pacvue is establishing a local presence in Mexico, building out a new hub in Mexico City, where we plan to open an office soon. Roles will begin fully remote and transition to a hybrid schedule of three days per week in-office once the space is established. Here, you'll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive general community that's redefining the future of commerce.

About the Role: The Senior Retail Media Associate, Customer Onboarding is the primary point of contact for new Pacvue clients from contract execution through go-live. You'll design and execute onboarding strategies for your assigned clients, independently optimize client campaigns using established platform best practices, and deliver training programs so clients can operate the platform on their own.

Responsibilities: Account Management &

• Strategic Growth Fully own the client relationship by building solid rapport, demonstrating transparency, and delivering results against joint business objectives Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach Develop annual budget recommendations and properly allocate across campaigns to align with high level business objectives Develop an annual marketing calendar incorporating key drive periods (including relevant macro and micro seasons), new product launches, and clients' national media calendars Leverage Pacvue technology to manage budget allocation, communicate with client on trends and pacing,



and deliver results within client budget thresholds Prepare weekly and monthly retail media performance reports, analyze category trends, measure advertising and total sales, identify account trends, and perform competitive benchmarking across the client's product portfolio Maximize retailer share, revenue, and profitability for clients while integrating client's internal objectives such as driving innovation or key items or product lines Create strategic retail media plans for new product launches, including recommendations for retail readiness across core KPIs Performance Measurement &

• Analytics Measure efficacy of the strategy through regular reporting against core retail media KPIs and ad-hoc audits to identify areas for refinement Highlight incremental sales opportunities to clients through participation in retailer programs, additional promotional opportunities, and recommendations to improve operational KPIs Responsible for reporting, analysis, and communication with Pacvue and client management teams Onboarding &

• Client Enablement (As Assigned) When assigned to onboarding workflows, run core components of the onboarding program, including account setup and hands-on execution for client campaigns (campaign organization, tagging strategy, rule logic,



dayparting models, budget pacing, reporting configuration) Provide training sessions with clients, tailored towards Pacvue platform setup, guidance on optimization strategies, and performance tracking Support handling client escalations and provide professional, clear stakeholder updates Identify opportunities for process improvements and contribute to playbooks, templates, and documentation to enhance onboarding efficiency Skills &

Qualifications: 5+ years of experience in eCommerce account management, account strategy, consulting, sales, or digital marketing. Strong, well-rounded understanding of retail media best practices (Search, DSP, AMC), and how retail media, sales, and operations intersect. Strong command of digital advertising KPIs and the ability to translate data into client-facing insights.. Skilled at analyzing complex datasets, identifying key metrics, and providing actionable insights and recommendations Ability to quickly learn and master Pacvue's products, features, and applications in client environments. Strong project management skills

• Impeccable organizational ability to manage multiple complex projects and deliverables simultaneously.

Benefits Private Medical Insurance Grocery Coupons Telework Christmas Bonus (15 Days) Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

📌 Senior Retail Media Associate, Customer Onboarding (Benito Juárez)
🏢 Pacvue
📍 Benito Juárez