Job Title: Technical Trainer

Location: Guadalajara, Jalisco, Mexico

Work Model: Onsite

Employment Type: Contract

Training Program: 6 weeks

Language: Advanced English

Position Summary

We are looking for a Technical Analyst Trainer – C++ to join our team in Guadalajara and deliver an intensive technical training program for aspiring Technical Analysts.

The idóneo candidate will have strong hands-on C++ development/programming knowledge combined with practical experience in the banking and payments domain . This person will be responsible for translating complex technical and business concepts into structured, easy-to-understand training content and preparing trainees to work effectively in a production technology environment.

The role requires someone who can act as both a technical mentor and domain trainer , with the ability to explain C++ concepts, application architecture, troubleshooting, databases, APIs, and payment/banking processes to early-career professionals.

Key Responsibilities

Technical Training

- Design and deliver structured training sessions covering C++ programming and application development .
- Teach core concepts including:
- C++ fundamentals and OOP
- STL and memory management
- Pointers, references, and exception handling
- Data structures and algorithms
- Debugging and troubleshooting
- File handling and system-level programming
- C++ application development and best practices
- Provide hands-on coding exercises, technical assessments, case studies, and real-world scenarios.
- Review trainee assignments and provide constructive technical feedback.




- Identify knowledge gaps and provide additional coaching where required.

Banking & Payments Domain Training

- Introduce trainees to banking and financial services concepts , particularly payment processing.
- Provide practical understanding of:
- Payment processing lifecycle
- Transaction processing
- Payment gateways and payment systems
- Authorization, clearing, and settlement
- Card payments / POS transactions
- ACH, wire transfers, and electronic payments
- Transaction failures, reversals, refunds, and chargebacks
- Financial transaction security and controls
- Explain how C++-based applications and backend systems support high-volume financial transactions.

Technical Analyst Preparation

- Train candidates on application support and technical analysis concepts.
- Teach incident investigation, root-cause analysis, log analysis, debugging, and problem resolution .
- Provide exposure to SQL/database concepts, APIs, Linux/Unix environments, and system monitoring where applicable.
- Develop troubleshooting scenarios based on real-world banking and payment applications.
- Prepare trainees for production support, application maintenance, and technical analyst responsibilities.

Training & Mentoring

- Create training plans, technical documentation, presentations,



labs, and assessments.
- Conduct knowledge checks and monitor trainee progress throughout the program.
- Mentor trainees on technical problem-solving and professional development.
- Collaborate with technical SMEs and business stakeholders to continuously improve the training curriculum.
- Maintain training quality and ensure trainees meet defined technical competency standards.

Required Qualifications

- Bachelor's degree in Computer Science, Information Technology, Software Engineering, Engineering , or a related field.
- Strong professional experience with C++ .
- Excellent understanding of Object-Oriented Programming and software development principles .
- Experience developing, supporting, debugging, or maintaining enterprise applications.
- Strong banking, financial services, or payments domain experience .
- Experience explaining technical concepts to junior developers, analysts, trainees, or other non-expert audiences.
- Strong troubleshooting and analytical skills.
- Advanced English communication skills , both written and verbal.
- Willingness to work onsite in Guadalajara, Jalisco .

Preferred Technical Skills

- C++ / C++11 / C++14 / C++17 or later
- Object-Oriented Programming
- STL
- Data Structures & Algorithms
- Multithreading / Concurrency
- Memory Management
- Debugging & Troubleshooting
- Linux/Unix
- SQL / Relational Databases
- APIs / Web Services
- Git / Version Control
- Application Support
- Log Analysis
- Incident & Problem Management

Preferred Banking & Payments Experience

📌 Technical Trainer (Guadalajara)
🏢 Pyramid Consulting
📍 Guadalajara