HSBC General Service Center in Mexico City seeks a dedicated service professional to act as a single point of contact for Commercial Cards clients, owning complex queries end-to-end and driving First Contact Resolution. You will collaborate with Operations, Fraud, and in-country teams, provide regular updates, and support the client experience through video calls when needed.
This role requires a strong client-service mindset, excellent communication skills, and the ability to manage multiple
📌 Commercial Cards Client Success Specialist (Ciudad de México)
🏢 Hsbc
📍 Ciudad de México
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