Job Title: HR Operations Manager U.Operations Support — Onsite, Guadalajara, Jalisco, Mexico Human Resources / People Operations HR Operations We are looking for a detail-oriented and tech-savvy HR Operations Manager based in our Guadalajara, Jalisco office to manage and support our U.S. human resources operations. HR compliance, labor laws, payroll coordination, and employee lifecycle management within a fast-paced, small-company environment (1–100 employees). Working onsite from our Guadalajara office, you will serve as the go-to HR partner for our U.S. workforce, leveraging modern HR technology to drive efficiency and ensure full regulatory compliance.

HR Operations & Compliance HR operations including onboarding, offboarding, benefits administration, and employee records management. Ensure compliance with U.S. federal, state, and local employment laws (FLSA, FMLA, ADA, Title VII, COBRA, ACA, EEO, OSHA, and state-specific regulations). Maintain and update employee handbooks, HR policies, and SOPs in line with evolving U.Coordinate with external legal counsel and benefits brokers on compliance matters, audits, and filings (EEO-1, I-9, W-4, etc.).

Monitor and adapt to multi-state employment requirements, including wage and hour laws, paid leave mandates, and workplace safety standards. HR Technology & Systems Leverage automation tools and integrations to reduce manual work across payroll, benefits enrollment, time tracking, and reporting. Evaluate and recommend new HR tech solutions that improve the employee experience and operational efficiency.

Generate data-driven reports and dashboards to support leadership decision-making on headcount, turnover, compensation, and compliance metrics. Maintain data integrity and security standards across all HR systems. Manage benefits enrollment cycles (open enrollment, qualifying life events) and serve as the primary liaison with benefits vendors.

Ensure accurate tax withholding and reporting in compliance with IRS and state tax agencies.

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Relations & Support Act as a trusted HR point of contact for U.Support managers with performance management processes, documentation, and corrective action guidance. S. employment laws. Navigate the nuances of working onsite in Guadalajara while supporting a U.S. workforce, including time zone alignment, communication protocols, and cultural sensitivity.

Partner with leadership to develop scalable HR processes suitable for a growing, distributed team. HR operations, preferably within a small to mid-size company. ~ S. federal and multi-state employment laws, regulations, and compliance requirements. ~ Proven experience administering HRIS platforms and HR tech tools; S. payroll processing, benefits administration, and tax compliance. ~ Excellent written and verbal communication skills in English (business-fluent or native level required). ~ Self-starter with strong organizational skills, capable of working independently and collaboratively in an onsite office setting. ~ Based in or willing to relocate to Guadalajara, Jalisco, Mexico, with legal authorization to work onsite. ~ S. business hours. Bachelor's degree in Human Resources, Business Administration, or a related field.

HR certification such as PHR, SHRM-CP, or equivalent.

Experience supporting a U.Familiarity with Employer of Record (EOR) platforms or international payroll solutions. Proficiency with productivity and collaboration tools (Slack, Notion, Google Workspace, Asana, or similar). Spanish language skills (a plus but not required).

Experience scaling HR operations in a startup or high-growth environment. Onsite work from our Guadalajara, Jalisco office, with versátil scheduling aligned to U.S. business hours. Opportunity to build and shape HR operations from the ground up in a growing company.

Professional development support and access to learning resources. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic.

📌 US HR Compliance & Operations Manager (Guadalajara)
🏢 CLOUDSUFI
📍 Guadalajara