Join CMA CGM Mexico as a Sales Support Professional!
Location: Mexico City, Mexico At
CMA CGM
, a world leader in shipping, logistics, and supply chain solutions, we are looking for a
Sales Support Professional
to join our Commercial Team in Mexico City. This position plays a key role in supporting the commercial activities of our Inside Sales and Outside Sales teams while managing an assigned portfolio of customers. The idóneo candidate is customer-focused, detail-oriented, commercially minded, and eager to contribute to business growth in a fast-paced international environment. Key Responsibilities ✅ Provide administrative and commercial support to Inside Sales and Outside Sales teams. ✅ Manage and develop an assigned customer portfolio, ensuring customer satisfaction and identifying growth opportunities. ✅ Support contract implementation, tender submissions, rate management, and commercial agreements. ✅ Coordinate and escalate customer service issues to the appropriate internal teams, ensuring timely resolution.



✅ Create and maintain customer accounts, partner codes, contracts, and pricing records within company systems. ✅ Support commercial negotiations by processing pricing requests, discounts, TLI applications, and contractual updates. ✅ Follow up on booking-related issues, routing challenges, and freight discrepancies to ensure a smooth customer experience. ✅ Promote CMA CGM's end-to-end logistics solutions, including
Value-Added Services (VAS), CEVA Logistics, e Commerce, and Intermodal Services
. ✅ Actively engage with customers through follow-up calls and commercial initiatives to strengthen relationships and grow business opportunities. ✅ Collaborate with Trade, Customer Service, Sales Effectiveness, and other commercial stakeholders to support strategic objectives. ✅ Promote digital solutions and drive customer adoption of
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📌 Sales support (Nezahualcóyotl)
🏢 Cma Cgm
📍 Nezahualcóyotl