Fiber Technical Support Operations Lead (Azcapotzalco)

Fiber Technical Support Operations Lead (Azcapotzalco)

29 ago
|
Tech Mahindra
|
Azcapotzalco

29 ago

Tech Mahindra

Azcapotzalco

Tech Mahindra seeks a Technical Support Fiber Manager to lead a team delivering fiber internet and home networking support. You will coach agents, drive key metrics, and optimize troubleshooting quality in a fast-paced contact center.

Idóneo candidates bring 5+ years in technical support leadership, advanced English, and deep knowledge of fiber services, WiFi networks, LAN/WAN, DNS, and IP connectivity. Remote diagnostic tools and cross-functional collaboration are valued.

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📌 Fiber Technical Support Operations Lead (Azcapotzalco)
🏢 Tech Mahindra
📍 Azcapotzalco

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