Fortinet is seeking a skilled technical account oriented professional in Mexico City to support advanced troubleshooting on Fortinet products and guidance on configurations and network information. You will collaborate with L3 and development teams and maintain customer relationships throughout case resolution.
The role emphasizes cross-functional coordination, knowledge-sharing, and ongoing training to meet SLAs and deliver high-quality security support for customers and partners.
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📌 Security-Driven Technical Support Engineer (Ciudad de México)
🏢 Fortinet
📍 Ciudad de México
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