Full-time, 5 days per week with 9.5-hour shifts and 2 days off
Operating Hours:
5:00 AM - 11:00 PM (Sonora Time)
Pay:
Up to $20,000 MXN monthly
Base Salary:
$16,000 MXN
Performance Bonus:
Up to $4,000 MXN
Training:
Paid training, Monday-Friday, 6:00 AM - 3:36 PM
Requirements:
- High School Diploma or GED
- Fluent English and Spanish
- Typing speed of 30 WPM or higher
- Comfortable using multiple systems while assisting customers
- Customer service or call center experience preferred
What You'll Do
As a Customer Service Representative, you'll support customers with:
- Missing orders
- Returns and exchanges
- Refund requests
- Website access issues
- General account and service inquiries
You'll use your communication and problem-solving skills to deliver a positive customer experience and help resolve issues efficiently.