Clinical Associate (Payments Management) - Mexico - Remote
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
As Clinical Associate you would be an integral part of the study team whilst acquiring clinical and corporate knowledge of clinical trial conduct.

What you will do:

Provide operational support to study teams and clinical sites by coordinating and overseeing payment-related activities throughout the clinical trial lifecycle.

Responsibilities include tracking site payments, reviewing invoices and supporting documentation, ensuring compliance with contractual payment terms, managing payment queries, and collaborating with internal stakeholders to resolve issues and prevent delays.

Maintain accurate payment records, monitor payment performance metrics, support financial reconciliation activities, and contribute to the successful closeout of studies by ensuring all investigator and site payments are processed, documented, and completed in accordance with applicable procedures and timelines.

You will need:
Bachelor’s degree preferred in a scientific/medical discipline or equivalent experience.

An understanding of Pharmaceutical industry process with previous exposure to medical terminology and GCPs is preferred.

Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.

Excellent attention to detail and organizational skills, with the ability to accurately review, track, and maintain payment-related documentation and records.

Customer service mindset, with a proactive and collaborative approach to supporting sites and internal stakeholders.

You will possess good written and verbal communication in English

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What ICON can offer you:
Our success depends on the quality of our people.



That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
Life assurance
Versátil country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply

📌 Clinical Associate (Ciudad de México)
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📍 Ciudad de México