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Coordinate and ensure effective compliance with customer requirements to guarantee product quality across the organization's various operational and manufacturing phases, based on the implementation of control and monitoring systems; additionally, build and maintain effective customer relationships by meeting performance indicators and adhering to the Dana philosophy, thereby positioning the organization as a potential supplier for new projects.

Job Purpose

Job Duties and Responsibilities

- Assist in managing the activities of quality teams to ensure consistent execution of inspection, testing, and compliance procedures across production areas.
- Lead or support investigations into quality issues, facilitate root cause analysis, and ensure timely implementation and documentation of corrective and preventive actions.
- Help ensure adherence to industry standards such as IATF 16949 and ISO 9001, as well as customer-specific requirements.
- Support internal and external audit readiness.
- Monitor key quality metrics, identify trends, and prepare reports for management.
- Recommend actions to improve product quality and reduce defects.




- Provide guidance and support to quality technicians and inspectors.
- Assist in developing training materials and promoting a culture of continuous improvement and accountability.

Education and Qualifications

- Bachelor’s degree or 4+ years of applicable experience
- 7+ years of experience

Skills

- Proficient in implementing and maintaining QMS frameworks such as ISO 9001 and IATF 16949.
- Skilled in conducting audits, managing documentation, and ensuring regulatory compliance across production processes.
- Demonstrated ability to analyze quality data, identify trends, and lead root cause investigations.
- Experienced in applying corrective and preventive actions (CAPA), and driving continuous improvement initiatives using tools like 8D, FMEA, and SPC.

Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our integral team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

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📌 QUALITY COORDINATOR (Santiago de Querétaro)
🏢 Dana Canada
📍 Santiago de Querétaro