Summary

- To contact customers via phone in order to collect past due balances on their Auto Zone accounts.
- Give credit orientation to customers.
- Provide resolution to invoice and statements requests and direct customers calls.
- Provide resolution to invoice and statements requests and direct customers calls.
- Analize on hand information prior to contact customers to be able to answer customer questions related to their Auto Zone account balances.

- To contact customers via phone in order to collect past due balances on their Auto Zone accounts.
- Give credit orientation to customers.
- Provide resolution to invoice and statements requests and direct customers calls.
- Provide resolution to invoice and statements requests and direct customers calls.




- Analize on hand information prior to contact customers to be able to answer customer questions related to their Auto Zone account balances.

Requirements

- Level of formal education: A bachelor degree (BA, BS) or equivalent.
- Area of study: No special requirement.
- Type of excperience: Customer service, collection experience.
- Special Certifications or technical skills: Billingual, highly customer service oriented, excellent communications skills, ability to work under pressure, team worker.
- Other/Preferred: Communication and analytical skills, problem-solving abilities, proactive with a "can-do" attitude, ability to establish goals and target deadlines

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📌 COLLECTOR (México)
🏢 AutoZone
📍 México