NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. Helpdesk Associate - Part Time
* Requirements:
* Availability to work 22.5 hours per week
* Interest in working morning shift
* Advanced English
* Looking to work in IT Environment
* 6 months of experience in Customer Service

* We Offer:
* Competitive salary
* Grocery Tickets - 12% of base salary
* 30 days of Christmas bonus
* 10 days of vacations
* 50% Vacation bonus
* Savings Funds
* 5 personal days per year
* Medical insurance




* Life insurance
* Dental Insurance
* Discounts with selected Optics
* Opportunity to grow in the company

* Activities
* General L1 support for hardware and MS Office packages
* Advance technical support for in-house applications and developments
* Answer technical support calls providing and escalating to other support groups
* Provide support based on email generated requests or reports
* Document troubleshooting steps and detailed description of the customer incidents and requests

📌 Helpdesk associate - part time (Monterrey)
🏢 Ntt Data
📍 Monterrey