Amazon Mexico is seeking a Head of Delivery and Returns Experience to own end-to-end improvements for customers. You will lead a centralized function influencing strategy, operations, technology, and analytics across the Mexico market.
You will report to the LATAM leader, manage a team of Senior Managers, and oversee a portfolio of 50+ projects while driving automation and data-driven decisions across the delivery network.
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📌 Delivery & Returns Experience Leader, Mexico (Ciudad de México)
🏢 Amazon
📍 Ciudad de México
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