Conocimiento previo de paquetería office nivel intermedio - avanzado

Experiencia previa en Afore

Comunicación con entidades (PROCESAR, IMSS)

The Service Process Coordinator 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each.

Responsibilities

Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers.

Resolves complex issues and performs most complex servicing activities under Limited supervision.

Works on complex projects.

Occasionally mentors lower level processors.

Reconciles historical accounts and performs reapplication/re-amortization functions.

Supports an expansive array of products/services.

Demonstrates technical/administrative expertise.

Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.

Appropriately assess risk when business decisions are made,



demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

1-3 years relevant experience

Loan servicing/processing experience preferred.

Proficient with Microsoft Excel

Requires sitting at a computer the majority of an 8-hour shift.

Position requires ability to maneuver 30 lb. banker’s boxes and push/pull fully loaded wooden carts.

May assist with pulling files or re-filing

Related processing experience with basic knowledge of the organization and its policies as well as basic understanding of department/unit policies and procedures; basic knowledge of state, regulatory investor guidelines is preferred.

Education

High School diploma or equivalent

Requisitos

Conocimiento previo de paquetería office nivel intermedio - avanzado

Experiencia previa en Afore

Comunicación con entidades (PROCESAR, IMSS)

Lic terminada / Experiencia equivalente

Job Family Group
Operations - Core

Job Family
Processor

Time Type
Full time

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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📌 Banamex - Analista de procesos operativos Afore (Heroica Puebla de Zaragoza)
🏢 Banamex
📍 Heroica Puebla de Zaragoza