Remote Call Center Operations Lead — Growth & Coaching (Ciudad de México)

Remote Call Center Operations Lead — Growth & Coaching (Ciudad de México)

28 ago
|
Capgemini
|
Ciudad de México

28 ago

Capgemini

Ciudad de México

Capgemini is seeking a dedicated Execution Support Team Lead in Mexico City to supervise a distributed team providing operational and administrative support to Business Insurance agents and internal partners. You will ensure quality, efficiency, and adherence to standardized workflows while maintaining clear boundaries between execution support and licensed activities.
You will coach, monitor performance against service metrics, and drive process improvements.

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📌 Remote Call Center Operations Lead — Growth & Coaching (Ciudad de México)
🏢 Capgemini
📍 Ciudad de México

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