Give Me the Basics!
Location:
On-site in Hermosillo, Sonora

Schedule:
Full-time, 5 days per week with 9.5-hour shifts and 2 days off

Operating Hours:
5:00 AM - 11:00 PM (Sonora Time)

Pay:
Up to $20,000 MXN monthly

Base Salary:
$16,000 MXN

Performance Bonus:
Up to $4,000 MXN

Training:
Paid training, Monday-Friday, 6:00 AM - 3:36 PM

Requirements:

High School Diploma or GED

Fluent English and Spanish

Typing speed of 30 WPM or higher

Comfortable using multiple systems while assisting customers

Customer service or call center experience preferred

What You'll Do
As a Customer Service Representative, you'll support customers with:

Missing orders

Returns and exchanges

Refund requests

Website access issues

General account and service inquiries

You'll use your communication and problem-solving skills to deliver a positive customer experience and help resolve issues efficiently.

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📌 Customer Service Representative | Onsite (Centro-Norte)
🏢 ResultsCX
📍 Centro-Norte