**About the role**:
**You will get to**
- Improve the Security, resilience, and compliance posture of infrastructure and systems by implementing controls, performing reviews, and collaborating with Security and compliance partners.
- Partner with software engineering teams to design operable services, Guide adoption of platform capabilities, and mentor engineers on systems engineering and operational excellence.
- Partner with software engineering, Security, and product teams to define non-functional requirements (availability, scalability, resiliency) and translate them into system designs.
- Monitor and optimize system performance, capacity, and cost, implementing observability best practices and responding to complex production incidents to restore service quickly.- Lead the design and automation of CI/CD pipelines, configuration management, and infrastructure-as-code to improve deployment reliability, speed, and repeatability by leveraging AI Tools.
- Lead design and automation of CI/CD pipelines, infrastructure-as-code, and configuration management to improve reliability, Security, and deployment speed.
- Drive observability, performance, and capacity improvements by enhancing monitoring, alerting, logging, and incident response practices across systems.
- Mentor engineers on systems design, DevOps/SRE practices, and operational excellence, modeling effective incident and change management behaviors.
- Troubleshoot and resolve complex production issues across the stack, performing root cause analysis and driving preventative improvements.This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and instead work from a physical location of their choice, which must be identified to the Company. Employees may live anywhere in Mexico,



with availability to travel to Mexico City, as we recommend attendance at occasional office events.
In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.
**Who you are**:
- Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field.
- 8+ years of experience in systems engineering, site reliability engineering, DevOps, or related software engineering roles supporting large-scale, distributed systems in cloud environments.
- Experience designing, implementing, and operating cloud-based infrastructure (for example, AWS, GCP, or Azure), container orchestration (for example, Kubernetes), and infrastructure-as-code tools (for example, Terraform or similar).
- Experience designing, implementing, and operating infrastructure and services using technologies such as Public cloud platforms, containers, orchestration, CI/CD, and observability tooling.- Experience with at least one modern programming or scripting language (for example, Python, Go, Java, or similar) to build tooling and automate operations.
- Experience with modern observability practices, including metrics, logging, tracing, and incident response in production environments.
- Experience collaborating with cross-functional engineering teams to Deliver stable, scalable,



and secure platforms and services.- Experience using AI to build software and workflows for infrastructure and productivity.
- Or an equivalent combination of education and experience.
**Get to know us**:
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
- Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. _
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. _
- Los Angeles County applicants: Job du

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