Description Executive Assistant (Operations, Client Coordination & CRM Management) – Remote | U. S. Hours
Position Type:
Full-Time, Remote Working Hours:
U. S. Business Hours
About the Role
At Pavago, one of our clients is hiring an
Executive Assistant (Operations & Client Coordination)
to support daily operations, client communication, CRM management, scheduling, and workflow coordination within a fast-growing automotive business. This is not a basic administrative role. You’ll act as a key operational partner to the founder by helping manage: client communication contractor coordination CRM organization scheduling and operational workflows follow-ups and execution tracking day-to-day operational support This role is idóneo for someone who is: highly organized proactive detail-oriented execution-focused comfortable managing multiple moving parts simultaneously If you thrive in fast-paced operational environments and enjoy keeping projects, communication, and workflows organized — this role is a strong fit.
What You’ll Own
Client Communication & Coordination
Manage inbound client inquiries and prioritize urgent requests Draft and send professional client updates, summaries, and follow-ups Maintain strong communication and responsiveness throughout active projects Track ongoing conversations and maintain organized communication workflows Ensure a high-quality client experience across all touchpoints
Contractor & Project Coordination
Coordinate with freelance contractors and vendors on active projects Track deliverables, deadlines, and project progress Maintain communication between: contractors clients leadership Ensure tasks and timelines remain organized and on schedule Escalate delays or operational issues proactively
CRM & Administrative Operations
Manage and maintain CRM records inside
Go High Level (GHL) Keep: client records pipelines workflows notes follow-ups organized and accurate Support onboarding workflows and operational setup processes Ensure CRM hygiene and operational consistency across systems
Scheduling & Executive Support
Manage calendars,



scheduling, and meeting coordination using: Google Calendar Gmail Google Workspace Coordinate meetings and operational priorities for leadership Prepare context, notes, and materials ahead of meetings or calls Help maintain daily operational alignment and follow-through
Research & Reporting Support
Conduct operational and market research including: vendor research inventory checks market comparisons operational data gathering Organize findings into actionable summaries and reports Support leadership with operational decision-making and execution support
What Success Looks Like
Client communication remains fast, professional, and organized CRM records and workflows stay clean and accurate Projects and contractor deliverables stay on track Scheduling and operational coordination run smoothly Leadership spends less time chasing follow-ups and operational details Daily operations remain organized, responsive, and execution-focused
What Makes You a Strong Fit
Highly organized with strong attention to detail Proactive and ownership-focused Strong multitasking and operational coordination ability Excellent communicator with professional client-facing skills Comfortable working independently in a remote environment Strong follow-through and execution discipline Calm under pressure while managing shifting priorities
✅ Must-Have Requirements
Experience
2+ years of experience supporting: founders executives operations teams small business owners Experience in: executive assistance operations coordination administrative support client communication
Technical Skills
Strong hands-on experience with: Go High Level (GHL)



Google Workspace Gmail Google Calendar Google Drive Google Docs Experience managing CRM workflows and operational tracking systems Strong organizational and workflow management skills
Communication & Execution
Excellent written and verbal English communication skills Strong attention to detail and operational accuracy Ability to manage priorities independently without constant oversight Reliable remote work setup and stable internet connection
⭐ Nice to Have
Experience in: automotive industry operations client coordination service-based businesses Familiarity with: Gamma Google Slides Power Point Notebook LM presentation and research tools Experience supporting founders in fast-paced businesses
What a Typical Day Looks Like
Respond to client inquiries and coordinate follow-ups Update and maintain CRM records in Go High Level Coordinate contractors and track active project timelines Manage scheduling, meetings, and operational calendars Conduct operational research and organize key information Support leadership with daily priorities and workflow tracking In short: You keep operations organized, communication flowing, and projects moving forward efficiently.
Key Metrics for Success (KPIs)
Responsiveness and professionalism in client communication CRM accuracy and organization Timely follow-through on tasks and operational requests Scheduling efficiency and calendar management Contractor coordination and deadline adherence Reduction in operational bottlenecks Leadership satisfaction and operational reliability
Why This Role Stands Out
High ownership and visibility with leadership Opportunity to work closely with a founder in a fast-growing business Exposure to: CRM systems operations management workflow coordination client operations contractor management Clear growth path into: Operations Manager Executive Operations Lead Client Success Manager Operations Coordinator Fully remote role with strong long-term growth potential
Interview Process
Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding
Apply Now

📌 Executive assistant - automotive industry (Cuajimalpa de Morelos)
🏢 Pavago
📍 Cuajimalpa de Morelos