Passionate about the world of tech? What if you had a chance to be a part of the world’s leading Saa S, Software, or Hardware solutions? Join our team as
Community Strategy & Operations Consultant
within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes What you will do: Conduct follow-up calls Handle operational conflicts and issues, by investigating and resolving conflicting situations Engage top performers to identify best practices and replicate successful methods within the community Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls Address rule compliance issues, escalating cases when necessary What you need to succeed in this role: Native Spanish
and excellent English (both written and verbal at C1 level) is a must Solution-oriented mindset with
solid project management skills Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a
must Ability to organize tasks, set priorities,



and drive execution autonomously Proactive approach with strong ownership of tasks and responsibilities Detail-oriented approach Excellent communication and interpersonal skills Personal laptop or computer (at least 8 Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with Hubspot Benefits and Perks: Fixed schedule:
Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3 Opportunity to work fully
remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: Support Your App is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned general with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and

📌 (fluent english & spanish) community strategy & operations consultant (latam)
🏢 SupportYourApp
📍 Tláhuac