Important Information
Experience: +5 years
Job Mode: Full-time
Work Mode: Remote
ID: 21306
Responsibilities and Duties
Co-design, prepare and deliver KPIs, helping commercial areas and sales organization to measure they performance interconnecting available data with a well designed KPIs strategy.
Design and develop requested KPIs from different areas / countries
Define and implement initiatives to improve the information homologation and standardization
Propose and implement new opportunities to obtain valuable information that can improve the customer experience.
Position challenges: Manage and coordinate several teams from different countries, cultures, backgrounds and expectations Maintain a constantly evolving model with all project's information
Qualifications and Skills
Academic Background: Analytics Bachelor Degree or similar, +2 years in digital adoption areas or similar
Areas of expertise: Commercial, Customer Experience, Process & IT, Analytics, Digital tools Technical
Skills required by role:



Software skills for data collection and presentation, Advanced Excel, Statistical programming knowledge, Ability to articulate data-driven decisions, ability to summarize and present data, well versed in the latest innovations and trends in the market related to data manipulation product and services.
SQL / Snowflake is a must
Hard Skills: Data Modeling – Snowflake DB (SQL), Excel, SQL
Soft Skills: Decision making, Problem Solving, Resilience & Adaptability, Strategic Thinking & Execution, Teamwork & Collaboration, Time Management
About Encora
Encora is a integral company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, Dev Sec Ops, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

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