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About the Role
As an
HR Generalist , you’ll own the
pre-hire and hiring process , and coordinate the
first steps of onboarding. Manages the
People administrative side
(excluding payroll), ensuring correct documentation and operational flow.
This role adds value through
automation and process efficiency , reducing rework. Operates primarily in
Mexico
and supports countries with smaller headcount such as
Chile, Costa Rica , and provides support to
Colombia.
Responsibilities:
Scope:
MX headcount (420 monks)- Freelos (50 approx)
- Chile headcount (10 monks)- CR headcount (5 monks)
Pre-hire and onboarding process management
Onboarding process and 1st session
Freelancers process (pre-hire, payments, exits)
Automatization of transactional processes
Responsable of benefits vendors and corporate agreements
Create PO´S on system and follow ups until payments
Run different monthly reports
Internal Communication
Propose and implement improvements to increase efficiency
Operational support to HRBPs
Support during audit processes
Generation of employment certificates
Update HR policies and processes
Data entry in the different spreadsheets
RTO coordination
Brigade members (first-aid/evacuation team)
Support in Cultural Initiatives
About You
The essentials:
3-5 years of experience in administration, HR processes
Tech-savvy with the ability to pick up new tools and systems quickly.
Strong attention to detail.
Ability to identify areas of opportunity,



create a project plan, and implement it.
Previous experience in
Workday
is a significant plus.
Project management tools are highly valued.
Must-have requirements
Advanced English.
Knowledge of platforms and the use of AI to automate and streamline HR processes.
Proficiency in Google Workspace (Sheets/Slides) Advance level of Excel
Experience dealing with senior/managerial levels.
#LI-Hybrid
#LI-EE1 About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks. Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Integral Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies ) and remains the only partner featured in Ad Exchanger’s Programmatic Power Players list every year ). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

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