We are currently hiring Seasonal Customer Support Representatives to join a fast-paced e Commerce support team during Peak season.
This is a f ully remote opportunity for candidates based in Mexico
who are confident communicating in English and enjoy helping customers through phone, chat, email, and SMS support. This seasonal project will run through September 11, 2026, with paid training provided before agents transition into live customer support. We’re looking for customer-focused individuals who can stay organized, communicate professionally, and deliver a positive customer experience across multiple channels.
What You’ll Be Doing Answering customer inquiries via phone, chat, email, and SMS Assisting customers with purchase-related questions and order support Following up on pending inquiries and unresolved customer interactions Accurately documenting customer interactions and updates Providing friendly, professional, and solution-focused support Building positive customer relationships through clear communication
Training & Project Timeline Training Start Date: Monday, June 8, 2026 One week of training followed by one week of supported on-the-job experience Seasonal project ending September 11,



2026  Compensation $5.50 USD per hour Paid weekly
Important Information This is a fully remote seasonal opportunity Candidates must be fluent in English Applications and resumes must be submitted in English Only candidates based in Mexico will be considered for this posting
Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: Resume and Prescreen Questionnaire Review One-Way Video Interview Live Interview Final Interview
Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. What We’re Looking For Previous customer service experience Previous call center experience Strong English communication skills, both written and verbal Excellent grammar, spelling, and punctuation Comfortable multitasking across systems and tabs Basic computer proficiency, including typing, copy/paste, and navigation skills Minimum typing speed of 30+ WPM Positive attitude with strong problem-solving skills Reliable and professional work ethic

📌 Seasonal remote customer support representative (english-speaking) | mexico (Ciudad de México)
🏢 Resolv.Global
📍 Ciudad de México