Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000 employees, our client fosters a culture of innovation, collaboration, and continuous learning, making it an exciting environment for professionals looking to advance their careers. Committed to excellence, our client serves 31 Fortune 500 companies across industries such as financial services, healthcare, and manufacturing. Their approach is driven by the Automate Everything, Cloudify Everything, and Transform Customer Experiences strategy, ensuring they stay ahead in an evolving digital landscape. As a company that values growth and professional development, our client offers general career opportunities, a dynamic work environment, and exposure to high-impact projects. With 54 offices worldwide and a presence in 39 delivery centers across 28 countries, employees benefit from an international network of expertise and innovation. Their commitment to a 'customer success, first and always' philosophy ensures a rewarding and forward-thinking workplace for driven professionals. We are currently searching for a
Scrum Master : Responsibilities: Facilitate Agile delivery
(Scrum/Kanban) by supporting planning, refinement, and execution while leading
retrospectives
to drive continuous improvement. Build and manage project/sprint plans , including milestones, dependencies, and
RAID logs
(Risks, Assumptions, Issues, Decisions) with clear status reporting. Lead scope definition
and requirements discovery through
stakeholder interviews , workflow reviews, and data/process analysis.



Write and manage user stories
with clear acceptance criteria, documenting process flows and functional specifications. Partner with engineering and architecture
to shape solution design, assess impacts, and coordinate technical dependencies across teams. Coordinate cross-functional teams
(Engineering, QA, Product, Operations, Vendors) to deliver capabilities on time, tracking metrics like
throughput and cycle time. Support QA/UAT
by preparing test scenarios, validating outcomes, triaging defects, and confirming release readiness. Requirements: Proven experience as a Scrum Master
or Agile Project Manager in a technical environment. Strong analytical skills
with the ability to translate business needs into
clear technical deliverables. Expertise in RAID management
and proactive risk mitigation. Hands-on experience with Agile tools
and tracking delivery metrics (defect trends, velocity, etc.). Ability to lead stakeholder interviews
and document complex process flows. Desired: Salesforce experience
(highly preferred). Experience managing
multi-year strategic initiatives
alongside BAU (Business As Unusual) enhancements. Languages Advanced Oral English. Native Spanish. Note: Fully remote.
If you meet these qualifications and are pursuing new challenges,
start your application on our website
to join an award-winning employer. Explore all our job openings |
Sequoia Career’s Page : Requirements: Proven experience as a Scrum Master
or Agile Project Manager in a technical environment. Strong analytical skills
with the ability to translate business needs into
clear technical deliverables. Expertise in RAID management
and proactive risk mitigation. Hands-on experience with Agile tools
and tracking delivery metrics (defect trends, velocity, etc.). Ability to lead stakeholder interviews
and document complex process flows.

📌 Scrum master (Xochimilco)
🏢 Sequoia Connect
📍 Xochimilco