Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop support-Windows operating system to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. Requirements: Availability to work 45 hours per week Interest in working on Afternoon/Night shifts Advanced English Looking to work in IT Environment 6 months of experience in Customer Service We Offer: Competitive salary Grocery Tickets - 12% of base salary 30 days of Christmas bonus 10 days of vacations 50% Vacation bonus Savings Funds 5 personal days per year Medical insurance (You and your family)



Life insurance Dental Insurance Discounts with selected Optics Opportunity to grow in the company Activities General L1 support for hardware and MS Office packages Advance technical support for in-house applications and developments Answer technical support calls providing and escalating to other support groups Provide support based on email generated requests or reports Document troubleshooting steps and detailed description of the customer incidents and requests Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a General Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D; to help organizations and society move confidently and sustainably into the digital future. Visit

📌 Desktop support-windows operating system (Venustiano Carranza)
🏢 Ntt Data
📍 Venustiano Carranza